Sales Support / Administrator

Join our team as a Sales Support staff and be an integral part of our success story!
We're seeking a talented and motivated female professional to fill this role, supporting our sales team in delivering exceptional service to our valued customers

To move forward with your application, we kindly request that you submit your resume to [email protected].
This will allow us to review your qualifications and consider you for the position.

If you have any questions or need further assistance, please don't hesitate to reach out.

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The job description of a Sales Support role typically includes a variety of responsibilities aimed at assisting the sales team in achieving their targets and ensuring smooth operations within the sales department. Here's a breakdown of common tasks and duties:

Customer Communication:
Act as a liaison between customers and the sales team, responding to inquiries, providing product information, and addressing customer concerns or issues.

Order Processing:
Handle order entry, tracking, and fulfillment processes, ensuring accurate and timely processing of orders. This may involve coordinating with various departments such as logistics, inventory, and finance.

Sales Reporting and Analysis:
Compile sales data, generate reports, and analyze sales performance metrics. This could include tracking sales trends, forecasting, and identifying areas for improvement.

Administrative Support:
Provide administrative assistance to the sales team, preparing sales presentations or proposals, and maintaining sales databases or CRM systems.

Quotation and Proposal Preparation:
Assist in preparing sales quotations, proposals, and contracts for prospective clients, ensuring accuracy and completeness.

Lead Management:
Assist in managing leads generated through various channels, including following up on inquiries, qualifying leads, and routing them to the appropriate sales representatives.

Sales Support Materials:
Coordinate the creation and distribution of sales support materials such as brochures, catalogs, and promotional materials.

Customer Relationship Management (CRM):
Maintain and update customer records in the CRM system, ensuring data accuracy and completeness.

Problem Solving:
Address issues or concerns raised by customers or sales representatives, working to resolve them in a timely and satisfactory manner.

Sales Support Strategy:
Contribute to the development and implementation of sales support strategies and initiatives to improve sales effectiveness and efficiency.

Overall, the Sales Support role plays a crucial part in supporting the sales team and facilitating the sales process, ultimately contributing to the company's revenue growth and customer satisfaction.

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