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Air Ticket Reservation Senior Staff (Bahrain)
Job Details
Job Description
JOB DESCRIPTION
* Have knowledge of GDS system and handling the system.
* Assisting and advising customers who may be choosing from a variety of travel options.
* Assist clients in selecting flights, seating and special accommodations.
* Answer customer inquiries regarding flight schedules, pricing and availability
* Address customer complaints and resolve issues promptly
* Ensure accuracy of bookings and other related paperwork
Skills
Excellent customer service skills
Excellent telephone manner
Knowledge of airline policies and procedures
Ability to multi-task in a fast-paced environment
Strong organizational skills
Excellent problem-solving skills
Highly motivated and reliable