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Key Responsibilities
Sales Support: Provide administrative and operational support to the sales team, including preparing proposals, contracts, and presentations.
Order Processing: Manage and process sales orders, ensuring accuracy and timely fulfillment.
Customer Relationship Management: Maintain and update customer databases and CRM systems, tracking leads, and managing follow-ups.
Communication: Act as the point of contact between the sales team, clients, and internal departments.
Reporting: Compile and generate sales reports, metrics, and forecasts for management review.
Event Coordination: Assist in planning and organizing sales events, meetings, and promotional activities.
Problem Resolution: Address and resolve client issues or concerns promptly, escalating when necessary.
Inventory Management: Monitor stock levels and coordinate with relevant teams to ensure product availability.