Receptionist

We are seeking a professional and friendly Receptionist to join our team. As the first point of contact for visitors and callers, the Receptionist plays a key role in creating a welcoming atmosphere and ensuring efficient office operations. This position requires excellent communication skills, a customer-focused attitude, and the ability to manage multiple tasks effectively.

**Key Responsibilities:**

- **Greeting Visitors:** Welcome guests and visitors, ensure they are properly checked in, and direct them to the appropriate staff or department.
- **Answering Phone Calls:** Answer incoming calls in a professional and courteous manner, direct calls to the appropriate person or department, and take accurate messages when needed.
- **Scheduling Appointments:** Manage and coordinate appointments, meetings, and conference room bookings for staff and visitors.
- **Administrative Support:** Perform general office duties such as data entry, filing, faxing, photocopying, and scanning documents.
- **Email and Correspondence Management:** Manage incoming and outgoing mail, emails, and packages, ensuring timely distribution.
- **Record Keeping:** Maintain accurate and up-to-date records, including client information, schedules, and office inventory.
- **Customer Service:** Provide assistance to clients, customers, and staff, addressing inquiries and resolving any issues in a timely and professional manner.
- **Office Maintenance:** Ensure the reception area is clean, organized, and well-stocked with necessary supplies.

**Qualifications:**

- Proven experience as a receptionist or in a customer service role.
- Strong verbal and written communication skills.
- Proficient in Microsoft Office and basic office equipment.
- Excellent organizational and multitasking abilities.
- Friendly, approachable demeanor with a strong customer service focus.
- Ability to work independently and as part of a team.

This role is essential in maintaining the smooth flow of daily office operations and delivering a positive experience for all visitors and callers.