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OPERATIONS MANAGER
Job Details
Job Description
n this role, you can expect to:
Empower your team to deliver great service, personally promoting the Co-op difference to customers and members
Build an inclusive culture where everyone can speak up and share their views
Develop your team through regular performance conversations to help them reach their potential
Make sure the store is safe, legal and operational
Manage and optimise your stores commercial performance, recruit new team members and manage HR processes
Youll need experience of guiding and developing a team and working in a busy, service-focused environment. Good communication skills are essential, and you should be able to coach, motivate and inspire your team. Youll also need:
Resilience and great problem solving skills