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Operations Manager
Job Details
Job Description
Bluebird Toys is a leading provider of high-quality toys and games. We are expanding our team and looking for an experienced Operations Manager to oversee daily operations, drive efficiency, and ensure smooth functioning across our e-commerce and retail business.
Key Responsibilities:
Manage day-to-day operations across multiple business channels.
Supervise inventory, logistics, and supply chain management.
Optimize operational processes to ensure cost efficiency and improved service delivery.
Collaborate with teams to ensure alignment with business goals.
Oversee customer service operations and ensure customer satisfaction.
Lead and mentor operational staff, ensuring adherence to company standards.
Analyze performance metrics and implement improvement strategies.
Requirements:
Proven experience as an Operations Manager or in a similar role.
Strong leadership and decision-making skills.
Excellent communication and organizational abilities.
Proficient in operational software (Odoo or similar systems).
Ability to handle complex tasks under tight deadlines.