Siebel CRM Specialist

Position: Siebel CRM Specialist
Experience: 5+ Years
Location: Dubai (On-site)
Notice Period: Immediate to 30 days

Mail [email protected]

???? Your Expertise:
5+ years of Siebel CRM (IP17, IP19.x) configuration & deployment experience
Proficient in Agile methodology (Scrum)
Performance tuning specialist
Siebel Enterprise Architecture, UI, BO, Data Layers & workflow/eScript


Job Description:

Education
Degree, Post graduate in Computer Science or related field (or equivalent industry experience)
Good experience in Agile methodology (Scrum Framework)

Experience
5+ years of experience in configuration, Deployment and fine-tuning Siebel CRM
Siebel IP17, IP19.x hands-on experience
Experience in performance tuning

Technical Skills
Experience in working with OS
Linux
Windows
Excellent understanding of Siebel Enterprise Architecture
Excellent understanding of Siebel Best Practices
Hands on experience on Siebel configuration (UI Layer, BO Layer and Data object layer)
Expert in workflow and eScript
Hands on experience in configuring Inbound and Outbound web services, JMS configuration and REST APIs
Experience in Siebel Open UI (PM and PR)
Hands-on experience on configuring Assignment Manager criteria and WL Distribution
Experience in server management tasks
Experience in Siebel Marketing Campaigns
Experience in Siebel Lead Management, Service Request modules
Experience in Java is desired

Functional Skills
Banking knowledge specially on campaign
Retails and corporate domain experience

Soft Skills
Able to influence multiple teams on technical considerations, increasing their productivity and effectiveness, by sharing deep knowledge and experience.
Self-motivator and self-starter, Ability to own and drive things without supervision and works collaboratively with the teams across the organization.
Have excellent soft skills and interpersonal skills to interact and present the ideas to Senior and Executive management