Premium Restaurants Hostess

Premium Restaurants Hostess

Description:
We are seeking a talented and experienced European national Hostess to join our renowned hospitality team in Kuwait. The ideal candidate will bring a passion for culinary excellence and a commitment to delivering outstanding dining experiences.

Responsibilities:
Welcoming Guests: Greet guests as they arrive and create a positive first impression of the restaurant.
Seating Arrangements: Manage the seating chart and ensure guests are seated promptly and in accordance with their reservation or walk-in status.
Reservations Management: Handle reservations, including taking calls, confirming them, and managing any changes or cancellations.
Managing Wait Lists: If the restaurant is busy, manage the wait list effectively, providing accurate wait times to guests.
Customer Service: Provide excellent customer service by addressing any guest inquiries or concerns and ensuring their comfort.
Communication: Coordinate communication between the front of house and back of house staff, including informing servers about guest seating and special requests.
Maintaining Cleanliness: Keep the entrance and waiting area clean and organized.
Menu Knowledge: Be knowledgeable about the menu, specials, and wine lists to answer any questions guests may have.
Handling Payments: In some establishments, be involved in processing payments or handling checks when guests are ready to leave.
Team Coordination: Work closely with the management team and other front-of-house personnel to ensure smooth operations.
A passion for food, creativity, and a commitment to excellence.

Requirements:
Minimum 1 Year of Experience: Proven experience working as a Hostess in a premium dining or luxury restaurant setting.
Exceptional customer service skills with a strong focus on guest satisfaction.
Strong Communication Skills: Fluent in English with excellent verbal and written communication skills.
Strong organizational and multitasking abilities.
Ability to work flexible hours, including evenings, weekends, and holidays as needed.
Ability to handle high-pressure situations gracefully and efficiently.
Knowledge of reservation systems and basic computer skills.

We offer:
Salary: €1500 - €1820 per month “in hand” (net salary)
Relocation support: Flight to Kuwait
Decent and Reputable housing accommodation
Company transport from accommodation to work and back.
Daily Duty meals
Provided Company Uniform (with laundry service)
Annual bonus based on performance.
Medical insurance
Group Life and workmen's compensation insurance.
Annual airfare to and back from home country
30 days paid annual leave.
Other terms and conditions are as per the Kuwait State Labour Law.

Interview process:
Introduction Call with ITAS recruiter
Remote Video-Interview with the Client
Offer & Contract

If you’re successful throughout the interview process, we will require the following documents obtained and presented by you in order for us to provide your Work Visa in Kuwait
Criminal record check (required for visa sponsorship)
Medical check (required for visa sponsorship)

Apply now or contact ITAS for more information via email: [email protected]