Office Assistant (Female Candidate Preferred)

Job Position: Office Assistant

Responsibilities

Delivery Arrangements

Coordinate with logistics/courier teams for timely deliveries.

Track delivery status and update customers.

Handle any delivery-related queries or issues.

Invoicing & Billing

Prepare and issue invoices accurately.

Maintain invoice records in the system.

Assist in reconciling billing discrepancies.

Payment Follow-up

Track outstanding payments from customers.

Send reminders via email/phone/WhatsApp.

Update payment records and inform accounts team.

Sales Support

Assist sales team with quotations and order confirmations.

Maintain customer records and follow up on leads.

Support in preparing sales presentations or reports.

After-Sales Support

Handle customer queries and complaints politely and efficiently.

Ensure service-related follow-ups are completed.

Coordinate with relevant teams for issue resolution.

Data Entry & Documentation

Enter sales, invoice, and customer data into software/ERP.

Maintain organized digital and physical files.

Ensure records are accurate and updated regularly.

General Office Administration

Answer phone calls and emails professionally.

Maintain office filing systems and stationery stock.

Assist management in day-to-day office operations.

Requirements

Proficiency in English and Hindi (spoken & written).

Good communication & interpersonal skills.

Basic knowledge of MS Office / ERP preferred.

Organized, detail-oriented, and able to multitask.

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???? Contact: 33668143