Soft Services Supervisor

Job Title: Soft Services Supervisor

Location: Riyadh, Saudi Arabia

Employment Type: Full-time

Job Summary:

We are seeking a highly organized and experienced **Soft Services Supervisor** to oversee the delivery and quality of non-technical services such as cleaning, pest control, landscaping, waste management, and customer service within our facility. The ideal candidate will ensure smooth daily operations, uphold service standards, and lead a team of service providers and subcontractors effectively.

Key Responsibilities:

* Supervise and monitor the performance of soft services (cleaning, housekeeping, pest control, landscaping, etc.)
* Coordinate and manage subcontractors and service vendors to ensure SLA compliance
* Conduct daily inspections to ensure cleanliness, hygiene, and safety standards
* Manage schedules, attendance, and task allocation for soft services staff
* Respond promptly to client/tenant requests and complaints
* Maintain accurate reports of daily operations, incidents, and improvements
* Ensure compliance with company policies, health & safety, and environmental standards
* Support procurement and inventory management for cleaning materials and consumables

Requirements:

* Minimum **3–5 years of experience** in a supervisory role within soft services or FM operations
* Strong leadership and communication skills
* Knowledge of health and safety regulations (e.g., COSHH, waste handling, etc.)
* Good command of **English** (Arabic is a plus)
* Proficiency in MS Office and facility management reporting tools

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Preferred Qualifications:

* Experience working in malls, hospitals, business centers, or large compounds
* Knowledge of CAFM systems

To Apply:

Please send your updated CV to [email protected] with the subject line: Soft Services Supervisor Application

Deadline for applications: 19/7/2025