German Customer Success Manager

citPEAK is extending their team in Cairo with a Customer Success Manager - German Speaker.

Tasks
-Advice and support users after they become customers.
-Proactively demonstrate possible use cases and best practices.
-Provide Technical and Product Support.
-Responsible for developing customer relationships that promote retention and loyalty with existing customers.
-Be the interface between existing customers and sales teams.

Requirements
-C1/C2 German language skills is a must.
-Sales-oriented, sociable, and flexible personality.
-Strong PC user skills.
-Ability to learn and self-motivation.
-Experience in phone business conversations and in attracting new customers.
-A basic understanding of software products and business processes is a plus.

Benefits
-Attractive fixed salary per month 60K EGP (Net).
-Attractive target-based commission (unlimited)
-Career levels available based on performance
-Social and Health Insurance.
-Transportation Allowance (3K EGP based on attendance from the office)
-2 days weekend: Saturday and Sunday.
-One fixed shift 9 hours (8 net hours + 1-hour break).
-Personal and professional development system.
-Working with International teams
Interested?
Awesome! Send us your resume and a quick note about why you’d be a great fit to [email protected] Can’t wait to hear from you