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Hotel Receptionist
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Job Description
A Hotel Receptionist is responsible for greeting guests, checking them in and out, and providing exceptional customer service. Key duties include handling reservations, answering phone calls, managing guest inquiries, and assisting with special requests. They also maintain guest records, process payments, and ensure the front desk area is organized and welcoming. Hotel Receptionists play a key role in creating a positive first impression, ensuring smooth guest experiences, and providing information about hotel services and local attractions. Their role is vital in maintaining guest satisfaction and smooth hotel operations.