Receptionist

Key Responsibilities:
Front Desk Management:

Greet and welcome visitors, ensuring they feel valued and comfortable.
Answer and route incoming phone calls professionally and efficiently.
Manage the reception area to ensure it remains tidy, organized, and presentable.
Administrative Support:

Handle incoming and outgoing mail, emails, and deliveries.
Schedule and confirm appointments or meetings.
Maintain office supplies inventory and order items as needed.
Visitor Coordination:

Log and monitor visitor entry, issuing badges or access credentials when required.
Inform staff of visitor arrivals and direct guests to the appropriate areas.
Ensure compliance with company policies for visitor safety and confidentiality.
Customer Service:

Respond promptly to inquiries, providing accurate information or redirecting queries to the appropriate department.
Handle complaints or issues with professionalism and escalate unresolved concerns to management.
Clerical Duties:

Maintain and update files, records, and databases.
Prepare basic reports, correspondence, or documentation as needed.
Assist with data entry or other administrative tasks to support office operations.
Technology Use:

Operate office equipment, such as phones, copiers, scanners, and printers.
Use scheduling software, email platforms, or other tools for efficient communication and coordination.
Support to Other Departments:

Provide assistance to HR, management, or other teams as requested.
Help organize company events, meetings, or special projects.