IT Specialist

Job Description: As an IT Specialist , you will play a crucial role in supporting the company's technology operations. You will be responsible for maintaining and troubleshooting IT systems, ensuring the security of data, and providing technical support to employees across different departments. Your contributions will be pivotal in ensuring smooth operations and helping us continue to provide outstanding service to our customers.

Key Responsibilities:

Provide technical support to internal teams for hardware, software, and network issues.
Maintain and optimize IT systems, including servers, workstations, and networking equipment.
Ensure the security and integrity of data, including implementing security protocols and regular updates.
Troubleshoot and resolve system and network issues, both remotely and on-site.
Assist in the setup, configuration, and deployment of IT systems and devices.
Collaborate with the IT team to plan and execute technology improvements.
Ensure compliance with internal policies, industry regulations, and best practices.
Manage software licensing and ensure proper inventory of IT resources.
Perform regular backups and data recovery tasks.
Requirements:

Bachelor’s degree in Information Technology, Computer Science, or a related field.
Proven experience (2-5 years) as an IT Specialist or similar role, preferably in the retail or a fast-paced business environment.
Strong knowledge of IT systems, networks, and security protocols.
Proficiency in troubleshooting and resolving hardware and software issues.
Experience with system administration, database management, and cloud computing services.
Excellent communication and problem-solving skills.
Ability to work well under pressure and prioritize tasks effectively.
Familiarity with retail software and POS (Point of Sale) systems is a plus.
Certifications in relevant IT fields (e.g., CompTIA, Cisco, Microsoft) are highly desirable.

please send a CV to [email protected]