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Key Responsibilities:
Transaction Handling:
Operating cash registers, scanners, and point-of-sale (POS) systems.
Processing customer purchases, refunds, and exchanges.
Managing cash, credit, debit, and digital payments accurately.
Customer Service:
Greeting customers and assisting with inquiries.
Providing information about products, promotions, or discounts.
Addressing customer complaints or directing them to supervisors when necessary.
Balancing Registers:
Counting cash in the register at the start and end of shifts.
Reconciling receipts and reporting discrepancies to supervisors.
Sales Support:
Promoting store memberships, credit cards, or special offers.
Suggesting additional items or upselling products.
Maintaining Cleanliness and Organization:
Keeping the checkout area tidy and organized.
Restocking bags, receipt paper, and other supplies as needed.
Compliance:
Adhering to company policies and procedures.
Following security protocols for cash handling and preventing theft or fraud.