Food And Beverage Supervisor

Duties and Responsibilities
Operational Management:

Supervise and coordinate daily food and beverage operations to ensure smooth service delivery.
Monitor staff performance and ensure they follow service standards and hygiene regulations.
Address customer inquiries, complaints, or feedback promptly and professionally.
Staff Supervision and Training:

Manage and schedule team members, including waitstaff, bartenders, and kitchen support.
Conduct staff training sessions on food and beverage service, safety protocols, and customer service.
Motivate the team and resolve any interpersonal conflicts effectively.
Customer Service:

Ensure an excellent dining experience for guests by monitoring food quality, presentation, and overall service.
Interact with guests to gather feedback and maintain positive relationships.
Inventory and Supply Management:

Oversee inventory levels for food, beverages, and supplies.
Coordinate with vendors and suppliers for orders and deliveries.
Minimize waste and control costs by optimizing stock management.
Health, Safety, and Compliance:

Ensure compliance with health, safety, and hygiene regulations (e.g., food safety standards).
Conduct regular inspections of dining and kitchen areas to maintain cleanliness and functionality.
Event Coordination:

Assist in planning and organizing special events, banquets, or catering services.
Coordinate with other departments for seamless execution of events.
Reporting and Administration:

Prepare daily, weekly, or monthly reports on sales, budgets, staff performance, and operations.
Collaborate with the management team to set sales goals and develop strategies to improve profitability.