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A Counter Cashier is responsible for handling transactions, providing customer service, and maintaining an organized work environment. Below is a detailed description of the role:
Responsibilities:
- Process sales, returns, and exchanges accurately.
- Operate cash registers, card readers, or other payment systems.
- Ensure the correct handling of cash, credit/debit cards, and digital payment methods.
- Greet customers warmly and address inquiries.
- Assist with product information and recommendations.
- Resolve complaints or escalate them to a manager when necessary.
- Keep the counter clean and organized.
- Restock supplies like bags, receipt paper, and other items as needed.
- Ensure the cash drawer has adequate change.
- Count cash at the beginning and end of shifts to verify accuracy.
- Follow company policies for handling money and maintaining transaction records.
- Adhere to safety and security procedures.