Restaurant Supervisor

A Restaurant Supervisor is responsible for overseeing the daily operations of a restaurant, ensuring smooth service, and maintaining high standards of customer satisfaction. This role involves managing staff, monitoring quality, and handling administrative duties to contribute to the restaurant's success.

Key Responsibilities:
Staff Supervision: Lead and motivate the team, assign tasks, and ensure staff adhere to restaurant policies and standards.
Customer Service: Ensure a positive dining experience by addressing customer inquiries, resolving complaints, and maintaining service excellence.
Shift Management: Coordinate staff schedules, monitor attendance, and manage breaks to ensure adequate coverage.
Quality Control: Oversee food preparation, presentation, and cleanliness to maintain quality and hygiene standards.
Training and Development: Train new employees and provide ongoing coaching to enhance team performance.
Inventory Management: Monitor stock levels, place orders, and minimize wastage to maintain operational efficiency.
Compliance: Ensure compliance with health and safety regulations, as well as company policies.
Reporting: Maintain records of daily operations, including sales, expenses, and staff performance, and report to management.