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A Salesman is responsible for promoting and selling products or services to customers, providing excellent customer service, and achieving sales targets. This role involves building relationships with customers, understanding their needs, and offering appropriate solutions to ensure customer satisfaction and drive business growth.
Key Responsibilities:
Customer Interaction: Greet customers, identify their needs, and provide product or service recommendations.
Sales Generation: Promote and sell products or services to meet or exceed sales targets.
Product Knowledge: Stay informed about product features, benefits, and pricing to address customer inquiries effectively.
Upselling and Cross-Selling: Suggest additional products or services to enhance customer satisfaction and maximize sales.
Inventory Management: Assist in maintaining stock levels and ensuring the display of products is neat and appealing.
Payment Handling: Process sales transactions accurately and issue receipts.
Customer Relationship: Build long-term relationships with customers by providing excellent after-sales support.
Reporting: Maintain records of sales, customer feedback, and any issues for management review.
Skills and Qualifications:
Communication: Strong verbal communication and active listening skills to engage with customers effectively.
Customer Service: Friendly and approachable demeanor to build rapport and ensure customer satisfaction.