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A Front Desk Receptionist serves as the first point of contact for visitors and clients, providing exceptional customer service while managing administrative tasks. This role involves greeting guests, answering inquiries, and maintaining a professional front-office environment.
Key Responsibilities:
Guest Reception: Greet visitors warmly, answer their questions, and direct them to the appropriate person or department.
Phone and Email Management: Handle incoming calls, take messages, and respond to emails professionally and promptly.
Scheduling: Manage appointments, bookings, and meeting schedules.
Administrative Support: Perform clerical tasks, including data entry, filing, and managing office supplies.
Visitor Logs: Maintain accurate records of visitors and appointments.
Communication: Relay messages and information effectively between clients, staff, and management.
Organization: Keep the reception area clean, organized, and welcoming.
Security: Monitor visitor access and ensure adherence to safety protocols.