Telecaller

Key Responsibilities:
- Make outbound calls to potential clients from provided leads.
- Explain the company’s trading services and products to prospective customers.
- Answer customer queries, provide information, and guide them through the registration process.
- Maintain a high level of product knowledge to address client inquiries effectively.
- Build and maintain positive relationships with clients to ensure customer satisfaction.
- Follow up on leads, track progress, and update records in the CRM system.
- Achieve daily, weekly, and monthly targets set by the management.
- Collaborate with the sales team to develop strategies for improving lead conversion.
- Provide timely feedback to management regarding customer concerns and market trends.

Requirements:
- Excellent communication and interpersonal skills.
- Strong negotiation and persuasion skills.
- Proficient in using CRM software and MS Office tools.