Senior IVR Developer -Arabic Speaking Required For A Leading Bank In Riyadh

Senior IVR Developer -Arabic Speaking Required For A Leading Bank In Riyadh

Job Details

Contact Person jobs saudi
Job Type Full Time
Country saudi
City Riyadh
Salary Confidential
Publish Date 2024-08-04

jobs saudi Direct employer 2023-12-29 09:46:52
jobs saudi
Job Description


We are looking for a Senior IVR Developer who Speaking.

Candidates must have 6+ years of proven work experience as a IVR Developer or similar role.
Up-to-date knowledge of JAVA and web technologies
Technical Expertise:
 Skills in designing, developing and implementing Cisco CVP (Customer Voice Portal) & ICM IVR scripts
 Scripting knowledge for creating a new call flow and should have good understanding in the modification of
existing scripts
 Knowledge in the following areas: Call Control, Multimedia Contact Centers, Skillgroup & agent mapping, and IVR
Scripts
 Technical understanding in VXML, SSML, XML, JAVA, JavaScript, Rest APIs, Portals, Database architecture, etc.
 Support and maintain existing ICM applications - troubleshoot and fix defects, perform maintenance activities
 Java/JEE, Web Development Experience

Candidates must be in KSA with transferable Iqama.

Mail your resume to email id: [email protected]

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