Female Customer Service Representative Required

Female Customer Service Representative Required

Job Details

Contact Person jobs emirates
Job Type Full Time
Country emirates
City Dubai
Salary Confidential
Publish Date 2024-07-03

jobs emirates Direct employer 2023-12-29 09:48:32
jobs emirates
Job Description

Looking for a Female Customer Representative for online company in Dubai.

- Must be Fluent in Arabic & English.

Manage incoming phone calls and messages.
Generate sales leads.
Identify and assess customers’ needs to achieve satisfaction.
Build sustainable relationships and trust with customer accounts through open and interactive communication.
Provide accurate, valid and complete information by using the right methods/tools.
Meet personal/customer service team sales targets and call handling.
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Keep records of customer interactions, process customer accounts and file documents.
Follow communication procedures, guidelines and policies.
Take the extra mile to engage customers.

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