Call Center Specialist

Job Description:

-Takes orders by obtaining and verifying information.
-Enters orders by transmitting information.
-Provides product/service information by answering questions; offering assistance.
-Maintains call center database by entering and verifying information; updating contact log.
-Improves quality results by recommending changes.
-Keeps equipment operational by following established procedures; reporting malfunctions.
-Updates job knowledge by participating in educational opportunities.
-Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Qualifications:

-Good listening and verbal skills
-The ability to type at least 75 WPM
-Strong English language skills
-1+ years of experience handling multi-line phones
-Multitasking skills in fast-paced environment
-The ability to work independently without much direct supervision
-Exhibiting patience and confidence with a diverse clientele
-Knowledge of footwear preferred

Kindly share your CV through excelrecruitsbh@gmail.com