Sales Coordinator

Job Title: Sales Coordinator

Department: Sales

Reports To: Sales Manager

Job Summary:

The Sales Coordinator plays a vital role in supporting the sales team by coordinating sales-related activities, managing documentation, and ensuring efficient communication between various stakeholders. They assist in maintaining client relationships, processing orders, and providing administrative support to enhance the sales process.

Responsibilities:

· Sales Support and Coordination:

· Assist sales team in daily activities, including preparing quotes, proposals, and presentations.

· Coordinate sales meetings, conferences, and events, ensuring logistics and materials are organized.

· Liaise with other departments to ensure timely delivery of products and services to customers.

· Maintain accurate records of sales activities, including customer interactions and orders.

· Customer Relationship Management:

· Respond promptly to customer inquiries and resolve issues or complaints in a timely and professional manner.

· Build and maintain strong relationships with existing and potential customers.

· Follow up with customers to ensure satisfaction and identify potential upsell or cross-sell opportunities.

· Order Processing and Documentation:

· Process sales orders accurately and efficiently, ensuring compliance with company policies and procedures.

· Prepare and maintain sales contracts, agreements, and other relevant documentation.

· Coordinate with the logistics team to arrange shipment and delivery of orders to customers.

·

· Sales Reporting and Analysis:

· Compile sales data and generate reports to track performance against targets and objectives.

· Analyse sales trends and provide insights to sales management to support decision-making.

· Assist in forecasting sales projections and identifying areas for improvement.

· Administrative Support:

· Provide administrative assistance to the sales team, including scheduling appointments, managing calendars, and organizing travel arrangements.

· Maintain inventory of sales materials, samples, and promotional items.

· Assist in the preparation of sales presentations, marketing materials, and promotional campaigns.

Education: Bachelor's degree or equivalent.

Experience: Previous experience in a sales support or administrative role preferred but not required.

Skills:

· Strong organizational and multitasking abilities.

· Excellent communication and interpersonal skills.

· Attention to detail and accuracy in documentation and record-keeping.

· Proficiency in MS Office Suite, particularly Excel and PowerPoint.

· Ability to work independently and collaboratively in a fast-paced environment.

Computer Proficiency: Proficiency in Office Suite, CRM software and other sales-related tools is a plus.

Competencies:

· Customer Focus

· Teamwork

· Adaptability

· Problem-solving

· Time Management

· Attention to Detail

Key Performance Indicators (KPIs):

· Timeliness and accuracy in order processing and documentation.

· Customer satisfaction ratings and feedback.

· Achievement of sales targets and objectives.

· Efficiency in sales support activities.

· Contribution to team goals and objectives.

Work Location: Sanabis, Bahrain

Travel Requirements: Able to travel if required.

Availability to Relocate: Willingness to relocate if required.

To Apply: https://bh.indeed.com/job/sales-coordinator-ce7c2ad0c5582b0c