Receptionist

I. Front Desk Management and Guest Relations:
* Greeting and Welcoming: Warmly welcoming visitors, clients, and employees as they arrive.
* Directing Visitors: Guiding visitors to the appropriate person or department, or providing directions within the office.
* Managing Check-ins: Overseeing visitor logbooks, issuing visitor badges, and ensuring security procedures are followed.
* Maintaining Reception Area: Keeping the reception area tidy, organized, and presentable at all times, ensuring all necessary stationery and materials are available.
II. Communication Management:
* Answering and Routing Calls: Professionally answering, screening, and forwarding incoming phone calls to the correct individuals or departments.
* Taking Messages: Accurately taking messages when individuals are unavailable.
* Handling Inquiries: Providing basic and accurate information in person, via phone, or email, and responding to all customer inquiries in a polite and timely manner.
* Managing Mail and Deliveries: Receiving, sorting, and distributing daily mail, packages, and deliveries. Arranging courier pickups as needed.
III. Administrative Support:
* Scheduling and Calendars: Managing appointment schedules, updating calendars, and coordinating meeting room bookings.
* Data Entry and Filing: Assisting with administrative tasks such as data entry, organizing files (both physical and electronic), and maintaining accurate records.
* Office Supplies: Monitoring and ordering office supplies, and keeping an inventory of stock.
* Clerical Duties: Performing other general clerical duties such as photocopying, scanning, faxing, and transcribing documents.
* Supporting Other Departments: Providing administrative support to various departments as needed, which might include preparing documents, reports, or presentations.
* Managing Office Expenses: Keeping updated records of office expenses and costs.
IV. General Office Operations:
* Maintaining Security: Following security procedures and controlling access via the reception desk.
* Operating Office Equipment: Operating standard office equipment such as fax machines, copy machines, and computers proficiently.
* Troubleshooting: Being resourceful and proactive in addressing minor issues that may arise to ensure smooth office operations.
Key Skills for a Receptionist:
* Excellent verbal and written communication skills
* Strong organizational and multitasking abilities
* Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
* Professional demeanor and appearance
* Exceptional customer service skills
* Time management expertise
* Attention to detail
* Ability to work independently and as part of a team
Requirement: High School Diploma
Language skills: Arabic+ English
Nationality : Asian