Travel Desk Specialist UAE

Note: Please use subject line in email as "Travel Desk Specialist UAE" and email your updated CV to [email protected]

Job Description:
The main responsibility is to smoothly coordinate, interact and execute the travel plans and arrangements for the employees. The travel coordinator reports to the HR Manager and serves as the point of contact for travel plans and arrangements.
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Acts as a liaison between the Travel Agents and the company for smooth flow of the employees’ travel plans.
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Ensure to confirm availability plus convey tentative itinerary for approval.
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Sort and file travel documentations.
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Must manage spreadsheets for tracking employees’ approved travels and reporting purposes.
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Effectively interact with agents and respond to employee inquiries.
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Cooperating with the HR Manager and advising him on the travel itinerary based on the needs and requirements.
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Making arrangements for staying and transportation of the employees during their travel schedule.
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Arranging travel guides and assistance to the employees during their travel plan when needed.
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Confirm reservations, distributes confirmed tickets to the employees.
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Research on optimal travel alternatives.
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Maintain queues to assure approvals are attained as well as deadlines are met.
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Resolve organization travel related conflicts.
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Resolve all incorrect details with respected to ticket and hotel bookings.
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Collect information from travel agent and hotels vendors etc.
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Other duties as assigned related to travel plans and arrangements.
Competences
- Bachelor’s degree in Business or Hospitality preferred
- IATA certification is an added advantage.
- Knowledge of MS Dynamics 365 / Oracle/SAP is desirable.
- Excellent skills to use Advanced Excel formulas & charts.
- 2 to 3 years of proven successful experience in related role
- Male or Female 25 to 35 yrs old
- Able to create reports and correspondence
- Ability to apply common sense understanding to carry out instructions furnished in written or verbal
- Established problem-solving skills, ability to gather and analyze information and resolve problems quickly
- Excellent written and verbal communication skills.