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A Waiter/Waitress is responsible for providing excellent food and beverage service to customers in a restaurant or similar setting. Key duties include greeting guests, taking food and drink orders, delivering orders to tables, and ensuring customers' needs are met throughout their meal. They also assist with setting up tables, clearing dishes, and processing payments. Waitstaff must maintain a professional and friendly demeanor, ensure a clean dining area, and address any customer concerns or special requests. Their role is crucial in delivering a positive dining experience and ensuring customer satisfaction.