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A cashier is a customer-facing role responsible for handling financial transactions in various settings, such as retail stores, supermarkets, restaurants, and service businesses. Cashiers play a critical part in ensuring a smooth checkout process and delivering excellent customer service.
Key Responsibilities
Handling payments via cash, credit cards, debit cards, checks, or digital payment platforms.
Accurately scanning items or entering prices into the point-of-sale (POS) system.
Greeting customers and providing assistance during the checkout process.
Resolving price discrepancies, applying discounts, or handling refunds and exchanges.
Keeping the register area clean and organized.
Stocking nearby shelves or impulse-buy items (e.g., candy, batteries).
Monitoring for fraudulent transactions or counterfeit currency.
Following company policies and procedures.
Informing customers about ongoing promotions, discounts, or loyalty programs.
Upselling items where appropriate.