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A bike rider (or delivery rider/courier) is responsible for transporting goods, packages, or food items from one location to another using a bicycle. This role requires physical stamina, time management, and a strong commitment to customer service.
Collecting items from designated pickup points (e.g., restaurants, warehouses, stores).
Delivering goods to customers' addresses promptly and safely.
Verifying recipient identity and ensuring delivery accuracy.
Planning and following efficient routes to minimize delivery times.
Using GPS devices or apps to navigate and update delivery status.
Communicating politely with customers and handling inquiries.
Resolving minor issues, such as delayed deliveries or incorrect orders.